I LOVE the grocery store. I love all that food stacked up together. I love that I can choose anything I want and take it home with me. I love knowing that the food I select will become soup or pie or a soothing, just-got-home-from-work-and-I'm-exhausted toast snack.
However, I have distinct preferences in grocery stores. There is my preferred grocery store and my unpreferred grocery store in town. One of the reasons I dislike The Bad Store is because the employees
force shoppers to use the self-check units. I don't want to check out my own groceries! You'd think I would, because I also don't want to talk to anyone in the store ("yep, I'm having a
super day" "they're parsnips" "no, I
understand that the plastic bag is free, but I don't want it"), but I'd rather talk to grocery store employees than do my own checking out. I always think, "Why am I checking out my own groceries without getting a discount when the store is PAYING that guy in the apron to check out groceries in the manned line?" I spent the good part of one summer when I was living with my parents trying to convince my mother that the self check unit was not her friend. She was resistant to my teaching.
At The Good Store, there are no self check units. And the customer service is way better*. And they have paper bags. And they have plastic bag recycling. And their chocolate-covered cinnamon bears cost considerably less than they do at The Bad Store. And they contribute to the Summer Reading Program. I like all these things.
*The customer service
was way better, until my experience shopping last week. I couldn't find polenta. I asked two people shelving grocery items for help, and they each sent me to a different aisle. I did not find polenta in either suggested location. I went to checkout and the cashier asked me (as I knew she would),
Did you find everything okay? And I said NO. Because I assumed, you know, that they ask because they care and have some sort of special customer care procedure that would involve retrieving the item for me or checking to see if they carry the item or giving me the number for a local support group of other people who can't locate grocery store items. Something helpful.
Cashier: What were you looking for?
MBC: Polenta.
Cashier: Huh. I've never even heard of that.
MBC: It's a lot like cornmeal. It usually comes in a round plastic container. Sometimes it's shelved near pre-cooked, packaged polenta.
Cashier: Have you found it here before?
MBC: Yes, but I can't remember where I found it.
Cashier: Huh. I don't think I've ever seen anything like that before.
And that was it. That was my experience at The Good Store. I can only imagine that at The Bad Store I would have had the same conversation and then the cashier would have licked my fruit , kicked me in the shin, and sent me off to check out my own groceries.